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Consumer Services
Consumer services are a type of services that are sold to an individual. These services include goods that originate its value from elements that cannot be touched such as effect, experience, and procedure. This business model plays an important role in global economy. There are many examples of consumer service in today’s world. Some of the consumer services are listed below:
- Entertainment
These services include films, cinemas, museums, art galleries and other cultural-related happenings.
- Banking
This includes financial services that a bank offers to an individual.
- Hospitality
These services revolve around hotels, restaurants, and airplane flights where we treat our customers as guest and provide them different services.
- Event services
These include pre-planned events like weddings.
- Health services
These services include healthcare and fitness services for an individual.
- Education and tuition services
These include schools, colleges, and universities.
- Information Technology
These services revolve around all the services that today’s technology can offer a consumer-like wireless network.
Consumer services companies
We are living in 21st Century, everybody is busy in their lives. They are always busy in doing their routine tasks. A businessman is busy in running his business, a mother is busy in taking care of her kids and doing house chores, a student is busy in studying and preparing for exams. Thus, people don’t have time to do some basic tasks and they need help and services. So, that they can have some free time for themselves and their family.
The consumer services field is a rapidly developing industry in today’s world that involves providing a wide variety of services to an individual. These services allow a person or a company to use their abilities to improve customers’ lives and make things easy for them. These services include household cleaning and chores, health care, food delivery, grocery, education and tuition courses, financial assistance, and other customer services.
Jobs available in consumer services field
If someone is good with interacting others and is quite social. Then, such a person can apply for jobs in consumer service fields. There are many job positions available for interested candidates. These jobs include a receptionist (in a hotel, hospital, or a spa), a janitor, a customer support specialist, or a call center agent.
Companies serving in Consumer services field
There are many companies that offer customer services to the public. A person can apply for a job in one of these companies. These companies are making life easier for everyone in every field, whether it is a household chores industry, a flight agency or a tourism company. Some of the most popular companies among the public are:
1. ToursByLocals
This customer service industry is a tourism industry. This company was established by two Canadians, Paul Melhus and Dave Vincent in 2008. Its offices are located in Vancouver, Buenos Aires, Glasgow, and Kuala Lumpur. The main motive of this industry is to help the tourists find the local guides easily. So, that they can enjoy their trip to Vancouver. Now, this company help tourists everywhere in the world to find a suitable guide for them. This company offers a job as a local tourist guide who knows well about a specific city or a town. There are no rules to apply for this job, as they hire both new and experienced people. All they want is someone who’s knowledgeable and good in interacting with others.
2. Intact
Intact is an insurance company with a total of four million customers. It was originally established as ‘Halifax Fire Insurance Association’ in 1809 in Canada. Then it was renamed as ‘Intact Insurance’ in 2009. This company deals with homes, businesses, and vehicles. Intact offers job positions like insurance advisor, auto adjuster, claims representative and underwriter. The company provide some benefits to their customers like
- Retirement savings plan
- Maternity and Paternity leave
- Wellness spending account
- Health and life insurance
- Disability insurance
3. Kids and Company
This company offers educational services to the public. It was established in Richmond Hill, Ontario, in 2002. Today, this company has its branches all over in Canada and USA. Each branch offers courses like fine arts, music, literature, sign language and yoga to help tutoring teens. This company has job positions like tutor, payroll administrators, directors, and coordinators.
- N26 was established in 2013 in Berlin, Germany. It is a complete digital mobile based bank in Europe with its branches all over the world. Its goal is to provide a quick, easy, and modern banking to the consumers. The services provided by the company include insurance, credit, and foreign exchange services. People who are interested in banking and finance can apply for this job.
4. Mindbody
The company was established in 2001 in San Luis Obispo, California. Mindbody offers services related to beauty and health. It has 13 branches located in the US, Australia, and India. The company has 25,000 business partnerships to develop a user-friendly application that allows customers to book appointments online. Mindbody also offer benefits to their employees like 20 day vacations per year.
5. Tangerine Bank
Tangerine bank was established as ‘ING Direct Canada’ in 1997. Later in 2012, Scotiabank took over this company and named it as ‘Tangerine Bank’ in 2014. This online bank provides all the services that a bank can offer. The company offer job positions in different fields like data analytics, client support, sales, and marketing. The advantages an employee can enjoy are:
- Career development
- Health and financial programs
- Reasonable salaries
- Retirement plans
6. Acorns
Acorns is a mobile app that was developed in 2012 in Irvine, California. The application offers the public to invest at a small scale and make micro-investments for its customers. The job position available in this company are analyst, product management and marketing.
7. Rover.com
This is an online application that guides pet owners to trustworthy pet care providers. It was developed in 2011 in Seattle, Washington. The application offers services like pet day care, pet sitting, and in-home lodging options. A pet enthusiast can apply for a job in this company as a product manager or a content creator.
8. Beauty First Spa
As one can guess by the name of this company that what exactly this company offers to the public, this company serves in the field of beauty and wellness. Beauty First spa was established by Nazia Surti in Burlington Mall in 2012. Later, the company grew its business and now there are six branches all over in Ontario. This spa provides services like facial treatments, waxing, threading, and other advance treatments. The moto of this company is to develop a significant bond with its customers and create a healthy working environment for its employees. The jobs available are for customer service and esthetician positions.
9. Uber
This American company offers transport services to the public. Uber was established in San Francisco in 2021. The company quickly got its fame and now is all over the world. An individual can access the Uber services through a mobile application. The customer must tell his/her current location and the place where they want to go on the app. Then the app will notify the Uber driver to pick you up. This application rapidly got its fame, and many people avail their transport services. A person who has good driving skills and knows the roads well can apply in the company as an Uber driver.
10. Bell Canada
Bell Canada is a telecommunication industry that offers different services related to digital television, internet, phone, and radio broadcasting. The Bell Canada was established by Alexander Graham Bell and Charles Fleetford Sise in 1880. The company has its branches all over in the country. The company offers job positions like data entry expert, business representative, finance expert, sales associate, and broadcast operator. The beneficial services an employee can enjoy while working in this company are:
- Life insurance
- Health benefits
- Vacations
- Flexible working arrangements
- Family aid programs
- Discounts on the company’s services and products
- Employee saving plans from the company
11. Hello Fresh
This company provide meal kits to the consumer. This company was established in 2011 in Berlin, Germany. Now, this company provides its services in Australia, Canada, US, Sweden, and other parts of Europe. The company provides services by delivering fresh meals to its customers. The company offers job positions in management and production.
12. Chegg
Chegg is an online company that provides its services to the students. It provides all the related material that a high school and college student needs to accomplish good grades. the related material can be an online tuition assistance, textbooks, and scheduling tools. The company was established in Santa Clara, California, in 2005. Other services that this company provides is to help every student in picking their college according to their interests and capabilities. It also gives information about many scholarships that a student can avail.
13. Air Canada
Air Canada is an aviation company that was established as ‘Trans-Canada Air Lines’ in 1937. It was the first airline company that offers a flight from one continent to another. The company became Canada’s National airline and later named as ‘Air Canada’ in 1965. It is the largest airline in the country as it carries a huge number of passengers. The company facilitates with many job positions as a Pilot, an aircraft maintenance engineer, and a flight attendant. The benefits you can enjoy as an employee are:
- Vacations
- Discounts and Packages
- Maternity leave
- Health and life insurance
